Overall Product Rating
31% of reviewers recommend this product
1 of 13
June 29, 2014 by Gretchen | Austin TX
"I bought a pair of these in spring 2013 and in about 3 months they started smelling like urine. I figured a dog urinated on them and bought a new, identical pair in August 2013, which lasted for about 8 months before the same horrible smell developed. i went back to the store where the shoe salesman says about 3 in 10 users return with the complaint, and not every pair goes bad. Contact with water is often the cause of the problem, but in my case this was minimal, just walking around in light rain or damp grass. The shoe salesman said he was going to avoid the 990s until he really trusted the problem was gone, and this time I chose a different pair."
Did you find this review helpful? Yes 39 No 5
2 of 13
June 23, 2014 by Elizabeth | Boston, MA, USA
"I bought a pair a few months ago and the sole started to peel off, but I assumed I had just worn the shoes too much. When I bought my next pair, I wore the shoes maybe 4 times and the sole started to peel off. Customer Service was really nice and took them back. They explained that if the shoes sit in the box too long, the soles can start to rot. I thought that was strange because I regularly buy multiple pair of Nikes for running and they're always fine after months in a box. But, I went ahead and decided to try buying one last pair. After just over a month of use, the sole in these ones are peeling off again. I'll never buy New Balance shoes again."
Did you find this review helpful? Yes 9 No 0
3 of 13
March 26, 2014 by shirk04 | Hobart, IN, USA
Yes, I recommend this product.
"I have slightly wider feet, medium gate, but I need a good support shoe with decent cushioning. I've been running 20-30 miles a week for a couple years now and have been through several pairs of shoes to know what works for me. I have back arthritis, get shin splints and fasciatis very easily, and this is the first shoe I've used that have been pain free for me for this long ( I've had the shoes several months now). I do put in gel orthotics to add cushioning, which I do with all my running shoes. I have no issues with smell, but then again I use these for running, wear good socks, and I haven't gotten them soaking wet yet. The tongue does slip a little to the side, but all my shoes did that, and it doesn't bother me. Maybe I'm a rare exception to the rule, but then again everyone has different needs and what works for one may be horrible for the other. As for now I'm thrilled to be pain free, my shoes are quite in tact, and I'm adding more miles to my runs. TAKE ALL REVIEWS WITH A GRAIN OF SALT, fyi the most popular shoes mentioned here happened to be the worst for my feet and knees."
Did you find this review helpful? Yes 12 No 1
4 of 13
March 24, 2014 by SexyKugel | Sayreville, NJ, USA
Yes, I recommend this product.
"I wear gym shoes to and from work each day, as well as on the weekend. I purchased these after trying them on at my local store and fell in love. 8 months later, I still love them! They are super comfortable, and I can stand in them for hours at a time. I have not had any of the problems that other reviewers have mentioned: cat urine odor, loose tongue, sole falling off. My worst problem is the all-weather mats in my car that are black and make the heels of all my shoes black, too! So my next pair will be the black-on-black. I do plan to purchase another pair when these become a bit more worn."
Did you find this review helpful? Yes 5 No 0
5 of 13
March 7, 2014 by JCPhoenix | Raleigh, NC, USA
"Just like many others, I loved these shoes when i first got them, but then came the cat urine smell. I do not have cats, nor have i been near any cats, so i was pretty concerned. No matter what i did to try to get rid of the smell, i couldn't. Then i read the reviews on here. I contacted NB, and they are working with me to get a replacement pair of shoes, so that's good. I just don't think I'll be getting the exact same pair of shoes, as awesome as they were in the beginning."
Did you find this review helpful? Yes 7 No 0