To provide you with the best service possible, New Balance processes orders soon after they’re received. Unfortunately, once your order is placed, we cannot change or cancel it.
Need to contact us?
Email Customer Care or call (800) 595-9138
- Mon - Fri
- 7 AM - 7 PM (CT)
- Sat & Sun
Closed Thanksgiving Day November 23rd 2017
Closed Friday December 22nd
through Monday December 25th 2017
Open December 29th 8am – 4pm CST
Closed January 1st 2018