A superior blend of foam cushioning and compression set, featuring rubber.
Overall Product Rating
100% of reviewers recommend this product
1 of 1
3/17/16 by Deborah Turillo | Boston, MA, USA
Yes, I recommend this product.
"I purchased this wonderful shoe for the second time for my grandson. It is very hard to find velcro sneakers in this size. It seems as if the other companies have stopped making them. I am so pleased that New Balance has this option. I spoke to one of your wonderful customer service employees names Michael about the fact that the shoes I ordered were too small for my grandson. He told me that it was past the return time for a credit on my credit card. However, I explained to him that I bought them in the fall as a Christmas gift. I sent them to my grandson for Christmas and then had to wait until my daughter sent them back for me to exchange for a bigger size. He was extremely helpful and understanding of my situation. I ordered the larger size, sent back the first pair and was assured, because of the circumstances that this time I would receive a credit on my Amex card. All of this information should be in your computer records. I truly appreciate this understanding and helpfulness on your employee's part. Please credit my Amex account for the amount of the shoes that I returned and that you have received. Thank you and thank you again for your understanding of why it took so long to get this straightened out. I love the shoes and do hope that New Balance continues to carry a velcro closure on shoes for older children My grandson is autistic and these work perfectly for him! Regards, Deborah Turillo"
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