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Unfortunately, we cannot accept returns on custom shoe orders.
With a REVlite midsole, synthetic Nubuck material and no-sew material application, the mid-cut version of the 4040v4 Elements Pack is built to go to extras. Its 8-spike configuration is designed to grip the field as you round the bases, or chase down line drives. Plus, the all synthetic upper is durable, easy to clean and helps keep feet dry on the field.
The 4040v4 weighs in at an ounce lighter than its predecessor, and its REVlite midsole and flexible-yet-supportive plate are designed to give you comfort and performance on the field. Tuck your laces in the Lace Cage so nothing holds you back.
Full-length REVlite RC® midsole
NB Baseball data driven platform
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After experiencing a quality concern with a custom ordered shoe, I made a call to customer service to try to resolve the issue.
I was not met with an option that I felt was acceptable so I asked to speak to a manager. I was quickly transferred to Jonathon Cromwell to further discuss my options.
I have been in customer service for over thirty years and had a realistic idea of what I deemed as a fair resolution.
After speaking to ant Cromwell for a short time, read more I realized that he truly has the customers best interest in mind while preserving the integrity of the company.
We discussed available options and he was very concerned as to my son's pride in wearing your product. In the end I felt that he had gone well beyond any expectation that I could have possibly considered.
It's employees like Mr Cromwell that turn dealing with a bad quality experience into an opportunity to expand your brand.
I have since told everyone I see about my experience and highly recommended trying your products.
I can't say enough good accalates about Mr Cromwell and I sincerely hope that you will forward my thanks to all of his upper management.
His actions in this situation are exactly the reason that I have switched from a lifelong Nike customer over to the New Balance Team.
I will continue to recommend your products and tell my story to others.
Feel free to contact me if you have any questions. read less
February 22, 2018
GREAT FIT !!!!!!
February 22, 2018
My son likes the shoes and the fit very much. NB are the only cleat for the serious baseball player.