- Please note, we are waiting 72 hours before handling all packages being delivered to our warehouse as a precaution and to protect our associates from COVID-19. As a result, returns processing may be delayed.
- Please allow up to 10 business days after we receive your package to process your refund and credit your account.
- If you are returning an item from Alaska, Hawaii, Guam, Puerto Rico, other U.S. territories or an APO/FPO address, please click here to claim a pre-paid USPS return label.
- Refunds will be credited to the original form of payment for the purchase price along with any applicable taxes.
- Online promotion discounts are applied and distributed across all eligible items in your purchase. If you return a portion of your purchase a portion of the discount will be lost.
- For returns purchased with a Gift Card, the refund amount will be put back on the original card.
- If your return was purchased with an eGift, we will email you a new eGift valued at the refund amount.
- Items purchased at a retail store should be returned to the store.
Need help with a return? Contact our Customer Care team
Need help finding a new size, color or product? We recommend placing a new order for a replacement item. Our inventory changes often and select sizes and colors may sell out.
- Follow the instructions above to print out your pre-paid UPS shipping label. Once we receive and process your return, we will credit the original form of payment.
Need help with an exchange? Contact our Customer Care team