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FREE RETURNS EVERY DAY
If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise
Unfortunately, we cannot accept returns on custom shoe orders.
The global COVID-19 health crisis has called on individuals and organizations to bring their expertise and resources to solve new and extraordinary challenges. New Balance has engaged a portion of its skilled and innovative U.S. manufacturing workforce to develop face masks to address the significant demand for these supplies. We are producing prototypes for face masks in our Lawrence, MA manufacturing facility and hope to scale production using our other New England factories soon. We are coordinating our efforts with our government officials and local medical institutions as well other U.S. consortiums and testing facilities.