If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise. Unfortunately, we cannot accept returns on custom shoe orders. Learn more about returns
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We work hard to provide a seamless shopping experience for our customers. Due to the ongoing impact of the COVID-19 pandemic on our operations, we are experiencing some supply chain challenges. In some cases, certain products may have limited stock or be unavailable at this time. We hope to restock as soon as your product becomes available.
New Balance Foundation fosters bold partnerships that strengthen the communities where we live and work.
We invest in research-driven strategies and contribute guidance and connections to our community partners to build capacity and seed innovation.
Central to our work is our commitment to address childhood obesity. Our investments support programs that focus on leading with research, sustaining our youth and supporting community needs. Our strategy recognizes that today’s urgent problems require that all actors – institutions, businesses, nonprofits and citizens worldwide – work together in a structured way and with a common agenda to realize lasting social change.
LEADING WITH RESEARCH
We believe that research will unlock solutions to building a healthier future.
SUSTAINING OUR YOUTH
We believe that children need to move, that fueling the body with real food gives them the energy to do anything they want and that education opens the world to them.
SUPPORTING COMMUNITY NEEDS
We believe that removing barriers to health, addressing basic needs and supporting vibrant community organizations lifts all boats.