myNB Rewards Members: Free shipping on all orders, every day. Join Now
Non Members: Free shipping on orders $50+
Free Shipping applies to UPS SurePost to the 48 Contiguous United States. Free Shipping applies to USPS Priority Mail to AK, HI, P.O. boxes, U.S. Postal Territories, and APO/FPO addresses.
FREE RETURNS EVERY DAY
If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise
Unfortunately, we cannot accept returns on custom shoe orders.
We are proud to accept Visa, MasterCard, American Express and Discover.
To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders. If you are having merchandise delivered to an address other than your billing address, your order may be delayed for verification.
Choosing to pay with PayPal will transfer you to the PayPal payment page. PayPal securely processes payments for New Balance. Pay with PayPal in a couple clicks and you will return to New Balance upon payment completion. New Balance will send you an email confirming your purchase and PayPal will email you a receipt for the transaction once your payment is complete.
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